Who we are
Gatify provides software that gated estates use to manage visitor access, service-charge billing, security alerts, amenity bookings and resident records. Gatify Technologies Ltd is registered in Nigeria with its office at 16, 21 Road, Gowon Estate, Egbeda, Lagos, Nigeria.
Our role: controller and processor
When an estate uses Gatify, the estate (usually its management company or residents’ association) decides why and how resident, visitor and staff data is processed. The estate is the data controller and Gatify processes that data on its behalf as a data processor, under a written agreement. Requests about that data should go to your estate first; we will help them respond.
For this website, demo requests and our newsletter, Gatify is the data controller.
Data we collect
Residents and household members
- Name, phone number, email address and profile photo
- Estate, unit or house number, and household members you add
- Access-card details and gate entry and exit records
- Bills, payment status and receipts (card details are handled by our payment processors, not stored by Gatify)
- Amenity bookings, maintenance requests and SOS alerts, including the time and unit attached
Visitors
- Name and phone number entered by the resident who invites you
- Purpose of visit, arrival window, vehicle plate (if provided) and entry and exit times
Estate staff and security personnel
- Name, role, contact details, assigned gate and shift, and actions taken in the app (such as scans)
Website visitors and prospects
- Details you submit in our demo or newsletter forms: name, email, phone, estate name, role and message
- Basic technical data such as IP address, browser type and pages visited
How we use data
- To issue, verify and log visitor passes and access cards
- To bill service charges, process payments and issue receipts
- To route SOS alerts to estate security and show gate status
- To manage amenity bookings and maintenance requests
- To send service messages, reminders and security notifications
- To respond to demo requests and, where you opt in, send our newsletter
- To keep the service secure, prevent fraud and comply with the law
We do not sell personal data, and we do not use it for third-party advertising.
Lawful basis
Under section 25 of the NDPA, we rely on one or more of the following:
- Contract — to provide the service residents and estates have signed up for
- Legal obligation — for example, keeping financial records
- Vital interests — when processing an SOS or emergency alert
- Legitimate interests — securing the estate and the platform, balanced against your rights
- Consent — for our newsletter and non-essential cookies; you can withdraw it at any time
International transfers
Some of our service providers may store or process data outside Nigeria. Where they do, we only transfer data on a basis permitted by Part VIII of the NDPA — such as an adequacy decision of the Nigeria Data Protection Commission, appropriate contractual safeguards, or your consent — and we require the same level of protection as in Nigeria.
How long we keep data
We keep personal data only as long as needed for the purpose it was collected, or as required by law. Gate logs and visitor records are kept for the period set by your estate’s policy; financial records are kept for as long as Nigerian law requires. When an estate stops using Gatify, we return or delete its data as set out in our agreement with the estate.
Security
We use encryption in transit and at rest, role-based access controls, audit logs and time-limited access tokens. Visitor passes expire automatically. If a personal data breach is likely to put your rights at risk, we will notify the Nigeria Data Protection Commission within 72 hours as the NDPA requires, and inform affected people without undue delay.
Your rights
Under the NDPA you have the right to:
- Be informed about how your data is used
- Access a copy of your personal data
- Have inaccurate data corrected
- Have data erased, where there is no longer a lawful reason to keep it
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent at any time, without affecting earlier processing
- Not be subject to a decision based solely on automated processing that significantly affects you
To exercise a right, email gatifyoperations@gmail.com. If your request relates to estate records, we may refer it to your estate as the controller. If you are unhappy with how we handle your data, you can complain to the Nigeria Data Protection Commission.
Children
Gatify accounts are for adults. Residents may add children as household members so the gate can recognise them; in that case the parent or guardian provides and controls that information.
Changes to this policy
We will post any changes on this page and update the effective date. If a change materially affects how we use your data, we will notify you in the app or by email before it takes effect.
Contact us
Data protection questions: gatifyoperations@gmail.com
Post: Gatify Technologies Ltd, 16, 21 Road, Gowon Estate, Egbeda, Lagos, Nigeria